<h4 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">General Considerations</span></strong></span></h4> <h6 style="padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">When you accesss, browse and/or book products and/or services with CanaGo and its affiliates, you expressly accept the following Terms&amp;Conditions without any modification.</span></h6> <h6 style="padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Please ensure that you have read and understood these Terms&amp;Conditions&nbsp; before booking your products and/or services because making a booking directly and/or through a third party constitutes your acceptance of these Terms&amp;Conditions.&nbsp;</span></h6> <h6 style="padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">If you do not accept all of these Terms&amp;Conditions, please refrain yourself from using the GanaGo.net website or making any reservations directly and/or through a third party.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">1. Accuracy of Information</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">CanaGo makes efforts to ensure the accuracy of the information contained herein and to the best of its knowledge, all information is accurate and current at the time of publication. We make our best efforts to ensure that the information and prices on the website are accurate and current, however errors and last-minute changes do occur due to the nature of the services and we reserve the right to refuse to accept, cancel and refund, or modify without notice, any booking purchased with information published in error or with non-updated information. Updates are published on our website when new information is made available, however, CanaGo cannot be responsible for any inaccuracies or omissions contained herein.. CanaGo reserves the right to make changes to these Terms and Conditions at any time. Any changes to these Terms and Conditions will be effective immediately upon being posted on our website Your continued use of this website after any such changes are posted will constitute acceptance of those changes.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">2. Pricing</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Prices quoted are based on fixed costs at the time of publication. Prices are valid at the time of quote and guaranteed upon receipt of full payment. These prices are dependent on a variety of variable factors including, but not limited to, fuel costs, rates of exchange and other factors. Should these costs increase, CanaGo reserves the right to increase the price of any of our products or services. All price increases may reflect administrative costs incurred. CanaGo sets its prices based on its costs, as well as anticipated demand. CanaGo constantly reviews its prices throughout the season in accordance with availability and demand. We reserve the right to increase or decrease our prices accordingly.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">3. Children and/or Infants</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Ages for children and infants&rsquo; fares vary from excursion to excursion.</span></h6> <h6 style="padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Excursions and Transportation</span></h6> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Ages for children and infants allowed in excursions vary depending on the nature of the excursion. CanaGo recommends that you consult its website, with your Travel Agent or the CanaGo Contact Center to determine what the applicable age(s) and/or respective rate(s) are for children and infants. For transportation services and excursions, upon arrival we may require proof of age for customers with a reservation made at a &ldquo;child price&rdquo;. If a child&rsquo;s age does not comply with CanaGo's policy, CanaGo may charge the child as an adult and require immediate payment for the difference between the child rate and the adult rate. Infants under two years of age at the completion of travel will travel on CanaGo transportation free of charge (one infant per adult) but still require a reservation in order to appear on the transportation manifest to be allocated a seat. If your child requires a car seat, it must be requested at the time of booking and, if available, CanaGo may charge you a fee. Please consult with the CanaGo Contact Center in advance.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">4. Pregnancy&nbsp;</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">CanaGo will accept any woman travelling while pregnant on any CanaGo transportation or excursion, if the pregnancy is uncomplicated with no previous history of premature labour. Excursions may have restrictions for pregnant women. Please consult with&nbsp; the CanaGo Contact Center in advance.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">5. Special Needs Customers</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Customers with special needs who will require special services or assistance while travelling, including handicap adapted rooms and/or wheelchair accessible rooms and/or private transfers, must contact the&nbsp; CanaGo Contact Center at the time of booking or at least 5 business days prior to departure. In order to ensure that you are properly assisted, we request that you advise us of any and all specific needs that you may have. This will help us to ensure that the proper travel arrangements are made for you to obtain the maximum enjoyment from your CanaGo experience. Neither the excursion &amp; transportation provider nor CanaGo can be held responsible for non-fulfillment of any special needs request whatsoever. Please note that additional costs may be applicable for some or all of the services requested. Please note that some destinations may not define or provide for wheelchair access in the same fashion that you are accustomed to in your country of origin. Please contact CanaGo Contact Center for further assistance.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">6. Payment and Credit Card Policy</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Full and final payment must be received by CanaGo at time of booking. Failure to pay the full amount due at time of booking will result in the automatic cancellation of your booking.&nbsp;CanaGo accepts MasterCard, Visa,American Express and Discover Diners Club credit cards as forms of payment.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong>7. Itineraries</strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">All reservations are subject to availability. Itineraries for all CanaGo products and services will not be released until CanaGo has received your full and final payment as per the requirements set out in these Terms and Conditions. Once payment is confirmed, you will receive your itinerary with additional information (e.g. check-in time, pick-up time, etc.) to the email address provided or a printed copy of your itinerary if you are in destination with respect to excursions. Please contact the CanaGo Contact Center immediately if you do not receive your itinerary within 24 hours from your booking.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">8. Transfers &amp; Transportation</span></strong></span></h5> <h6 style="padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Changes and Cancellations Policy</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">9. Tours &amp; Excursions</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Release, Waiver, and Indemnity &ndash; Any transfer, excursion or activity you choose to undertake at your holiday destination, as a result of your voluntary purchase of a transfer, excursion or activity inside or outside of your hotel, made either prior to your departure from origin, on board an airline (if applicable), or in destination, may inherently contain a risk of personal injury, loss or damage to you and/or your personal possessions. You hereby expressly agree to assume the entire risk of any and all such injury, loss or damage which you may suffer during or arising out of your participation in the said transfer, excursion or activity, howsoever caused.</span></h6> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">CanaGo makes arrangements with transfer operators, coach companies, destination excursion operators and other independent providers (hereinafter referred to as the &ldquo;service providers&rdquo;) to provide you with the services you have purchased from&nbsp; CanaGo. CanaGo exercises great care in choosing its service providers, but does not have control over them and, therefore, cannot accept responsibility for, nor can be held liable for, any acts or omissions or negligence of the service providers, their employees, servants, agents, subcontractors or unrelated third parties. Moreover, these products and services (&ldquo;activities&rdquo;) are subject to conditions and limitations imposed by the said service providers as well as the laws of the country in which they operate. Please check with the respective service provider.</span></h6> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">You hereby release, discharge and indemnify CanaGo from any and all liability or claims of any nature arising out of or in relation to any loss, damage, injury or illness whether physical or mental, resulting from any delay, any act, omission or negligence of service providers, their employees, servants, agents, subcontractors or unrelated third parties resulting from or arising out of any of the activities in which you voluntarily participate and/or any activity arranged at your specific request and/or at your cost, and you agree to accept all risks associated therewith. You hereby expressly waive any claim against CanaGo for any cause arising out of or related to the actions, omissions, or negligence of any person or party other than CanaGo. Furthermore, you understand and agree that before participating in any activity in which you have voluntarily agreed to participate by you for the service, you may be required to sign a written release in destination forever releasing, discharging and indemnifying CanaGo from any and all claims of any nature arising out of or related to any such activity made, and agree to assume all risks associated therewith. You understand and agree that all activities are non-transferable.&nbsp;</span></h6> <h6 style="padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Changes and Cancellation Policy</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">10. Service Assistance</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="background-color: #ffffff; font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">CanaGo has taken great care in selecting the suppliers used and featured on this website. Any problem must be brought immediately to the supplier&rsquo;s attention or the CanaGo Contact Center's attention with respect to excursions and transfers so that they can work to ensure that you have an enjoyable experience. Please contact the CanaGo Contact Center immediately and file a complaint notice with the supplier, ensuring that you obtain a copy of your complaint. It is essential that this procedure be followed since the service provider must be given the opportunity to rectify the problem. Please note that your failure to report your concerns may preclude your right to a claim. If you require assistance at one of our destinations please contact CanaGo Contact Center. Should you remain dissatisfied with the service provided, and wish to comment, please send your written comments to CanaGo Contact Center. The claim received more than 30 days after your return will not be accepted. CanaGo will not be liable for any claims exceeding the amount paid for the services with respect to which you are claiming. Regretfully, we are unable to accept responsibility for any assurances or guarantees provided by travel agents, hotel employees or suppliers of any kind.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">11.&nbsp; Cancellation &amp; No-Show Policy</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong>100% refund of purchase price</strong>&nbsp;if cancellation is received&nbsp;<strong>at least 48 hours</strong>&nbsp;or more prior to the date of service</span></h6> <h6 style="padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong>No refunds will be made</strong>&nbsp;for cancellations received&nbsp;<strong>less than 48 hours</strong>&nbsp;prior to the date of service</span></h6> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong>No refunds will be made for no-shows</strong></span></h6> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">CanaGo reserves the right to apply and charge an administration fee for cancellations, which shall not exceed 5% percent of the total purchase price of your booking.</span></h6> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Any change in your booking is subject to availability and shall be requested no less than 48 hours before the scheduled transfer or excursion date.</span></h6> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p> <h5 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;"><strong><span style="background-color: #ffffff;">12. CanaGo Responsibility&nbsp;</span></strong></span></h5> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">On your behalf, CanaGo arranges with suppliers to provide you with the services you have purchased. CanaGo exercises due care in selecting these companies and pays particular attention to their reputation and reliability. However, CanaGo does not control these suppliers and thus, we cannot be held responsible for their performance or lack thereof. Therefore, CanaGo shall not be held responsible for any injury, loss or damage whether mental, emotional or physical howsoever sustained, resulting or arising from any error, omission or negligence of any company or person, agent, employee or sub-contractor supplying any of these services as part of your CanaGo experience. CanaGo and/or its agents do not assume responsibility for any claims, losses, damages, costs or expense arising out of personal injury or death, loss of enjoyment, upset, disappointment, illness, distress or frustration whether physical, emotional or mental, resulting from or arising out of any of the following:</span></h6> <h6 style="padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Any negligent act or omission by transportation companies, coach tour operators, car rental organizations, hotel/resort properties or other suppliers or their personnel or any company or person.</span></h6> <h6 style="padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Government actions, weather, equipment failure, labour disputes, sickness, theft or any other cause beyond our control.</span></h6> <h6 style="padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Any act, omission or fault of the customer including, but not limited to, failure of the customer to obtain the necessary documentation or meet the required health regulations for his or her travel, failure of customer to arrive on time, etc.</span></h6> <h6 style="padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">Cancellation of transportation or excursions by suppliers, provided that full refund of all monies paid is made to the customer.</span></h6> <h6 style="text-align: justify; padding-left: 40px;"><span style="font-family: 'book antiqua', palatino, serif; font-size: 12pt; color: #000000;">While every effort has been undertaken to ensure accuracy, photographs, artist&rsquo;s rendering and written descriptions appearing in this website are representational only and are not a guarantee that everything at the destinations will be exactly as depicted.</span></h6> <h4 style="text-align: justify; padding-left: 40px;">&nbsp;</h4> <p style="text-align: justify; padding-left: 40px;">&nbsp;</p>